Client Charter of Citizenship Division

NO.TYPE OF APPLICATIONDURATION OF APPLICATION PROCESS
1Application for Confirmation of Citizenship Status

Applications to obtain confirmation of citizenship status shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
6 months
2Citizenship Application

Applications for Malaysian citizenship shall be processed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters prior to its submission to the Ministry of Home Affairs for approval.

Note:
The 24-month period is exclusive of the additional time required for cases that need to be referred to any other agencies, the decision period by the Ministry of Home Affairs and the process for issuing certificate.
12 months
3Application to Renounce Citizenship

Applications for the registration of declaration to renounce citizenship shall be processed and completed within the following time frame from the date of receipt of the complete applications at the counter in the Putrajaya NRD Headquarters.

Applications to relinquish/renunciate citizenship submitted to a Malaysian consulate and state NRD shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
14 working days



30 working days
4Replacement of Citizenship Certificate

Applications for the replacement of citizenship certificate shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
14 working days


5Extract of Citizenship Certificate

Applications for citizenship certificate extracts shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
5 working days
6Citizenship Certificate Search

Applications for citizenship certificate searches shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
7 working days
7Certified Copy of Citizenship Certificate

Applications for a certified copy of the citizenship certificate shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
3 woking days
8Amendments to Citizenship Certificate

Applications to amend details in the citizenship certificate shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
14 working days
9Extract of W Certificate (Birth Abroad)

Applications to obtain the W certificate for a child who was born abroad shall be processed and completed within the following time frame from the date of receipt of the complete applications by the NRD Headquarters in Putrajaya.
1 working day
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