Agency Policy

• Vision : Pioneering the record management of population for security and well-being.
• Mission : Ensuring valid personal identification records by providing the best services to the people for national   security as well as be the principal reference agency on national population record.
• Quality Policy: The National Registration Department of Malaysia is committed to providing quality, efficient,accurate and friendly services in the interests of the nation.

• Collecting, integrating and registering important personal information;
• Issuing registration certificates;
• Maintaining permanent registers; and
• Enforcing registration acts, ordinances and regulations.

THE NATIONAL REGISTRATION DEPARTMENT

SERVING THE COUNTRY AND PEOPLE

TO REGISTER IMPORTANT EVENTS

FOR THE WELL-BEING OF THE PEOPLE

TRUSTWORTHY EFFICIENT FRIENDLY

OUR PHILOSOPHY AND PRACTICE

ATTENDING TO VISITING PEOPLE

WELCOMED WITH RESPECT AND HONOUR

CHORUS:

IN NATIONAL DEVELOPMENT

OUR ROLES ARE ALSO APPRECIATED

GATHERING DATA FOR PLANNING

COMPILED WITHOUT DOUBT

PLEDGE OF THE NATIONAL REGISTRATION DEPARTMENT

THAT WE, THE NRD STAFF, PLEDGED TO CARRY OUT OUR DUTIES,

CLEANLY, EFFICIENTLY AND FAIRLY AND EQUITABLY,

AS WELL AS DILIGENTLY AND DISCIPLINED,

TO ACHIEVE THE VISION OF NRD AND COUNTRY.