Agency Policy

Vision : Pioneering the record management of population for security and well-being.
Mission : Ensuring valid personal identification records by providing the best services to the people for national security as well as be the principal reference agency on national population record.
Quality Policy: The National Registration Department of Malaysia is committed to providing quality, efficient,accurate and friendly services in the interests of the nation.

• Collecting, integrating and registering important personal information;
• Issuing registration certificates;
• Maintaining permanent registers; and
• Enforcing registration acts, ordinances and regulations.

THE NATIONAL REGISTRATION DEPARTMENT
SERVING THE COUNTRY AND PEOPLE
TO REGISTER IMPORTANT EVENTS
FOR THE WELL-BEING OF THE PEOPLE
TRUSTWORTHY EFFICIENT FRIENDLY
OUR PHILOSOPHY AND PRACTICE
ATTENDING TO VISITING PEOPLE
WELCOMED WITH RESPECT AND HONOUR

CHORUS:
IN NATIONAL DEVELOPMENT
OUR ROLES ARE ALSO APPRECIATED
GATHERING DATA FOR PLANNING
COMPILED WITHOUT DOUBT

PLEDGE OF THE NATIONAL REGISTRATION DEPARTMENT
THAT WE, THE NRD STAFF, PLEDGED TO CARRY OUT OUR DUTIES,
CLEANLY, EFFICIENTLY AND FAIRLY AND EQUITABLY,
AS WELL AS DILIGENTLY AND DISCIPLINED,
TO ACHIEVE THE VISION OF NRD AND COUNTRY.