Counter Operating Hours
JPN Counter Operating Hours
Operating hours and break times for National Registration Department counters by state and at UTC branches nationwide.
States Operating Monday to Friday
Johor, Melaka, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Selangor, Kuala Lumpur and Putrajaya
Break Time
Monday – Thursday
1.00 p.m. – 2.00 p.m.
Friday
12.15 p.m. – 2.45 p.m.
Kedah, Kelantan and Terengganu
Operating hours for states with a Sunday-to-Thursday working week
Break Time
Sunday – Thursday
1.00 p.m. – 2.00 p.m.
Sabah, Sarawak and Labuan
Operating hours for JPN counters in Sabah, Sarawak and the Federal Territory of Labuan
Break Time
Monday – Thursday
1.00 p.m. – 2.00 p.m.
Friday — Sabah and Labuan
11.30 a.m. – 2.00 p.m.
Friday — Sarawak
11.45 a.m. – 2.15 p.m.
UTC Branches Nationwide
Operating hours for JPN counters at Urban Transformation Centre branches
Break Time
No break time except on Fridays.