Identity Card

The New Generation MyKad is a new version of MyKad introduced by the National Registration Department (JPN), with improvements to its design, security features and functions.

The New Generation MyKad is proposed to be issued in phases starting on 17 September 2026.

Yes. For applications without complications that meet all stipulated requirements, the New Generation MyKad will be issued from 17 September 2026. At JPN branches equipped to print the New Generation MyKad, the card can be ready on the same day. At branches without printing facilities, the New Generation MyKad will be ready within 5 working days.

The JPN branches that can print the New Generation MyKad on the same day are listed below:

The additional New Generation MyKad printing offices for Phase 2 are as follows:

No. Existing MyKad holders do not need to replace their cards solely because the New Generation MyKad is introduced, as long as their cards are not damaged. However, holders of the Plastic Identity Card (KPP), High Quality Identity Card (KPT), and MyKad without a ghost image need to replace their cards with the New Generation MyKad.

Yes. The New Generation MyKad can be used for government assistance or subsidies that use MyKad for verification or redemption, subject to the eligibility conditions set by the relevant agency.

No. SARA balances and eligibility are not stored in MyKad; they are recorded in the SARA system. MyKad is used to verify recipients and purchase basic necessities at participating shops or supermarkets.

Replacing your card with the New Generation MyKad therefore does not mean that your SARA balance or eligibility will be lost. Recipient balance and eligibility records will continue to be checked through the SARA system. For information about SARA, refer to the official SARA portal at www.sara.gov.my or official MyKasih channels.

Sorry, the Touch ’n Go facility is no longer provided in the New Generation MyKad. Users who wish to continue using Touch ’n Go services can use the Touch ’n Go eWallet or a separate Touch ’n Go card.

Yes. There are exciting changes to the design and structure of MyKad, including improvements to its physical security features.

No. Issuing the New Generation MyKad does not mean that a person’s identity card number will change.

No. The information on MyKad is based on official JPN records and is subject to the regulations in force.

Yes. MyKad remains the official identity document for Malaysian citizens and can be used for government transactions, subject to the requirements of the relevant agency.

The implementation of the New Generation MyKad has taken into account the needs of systems and services that use MyKad. Adjustments will be made in phases with the relevant parties to ensure that public transactions continue smoothly.

Fees depend on the application category and the rates set by JPN.

No. The transition will be carried out in phases and in a controlled manner to ensure that public transactions, including identity verification and government assistance and subsidies, continue as usual.

No. Members of the public do not need to visit JPN solely to replace their existing MyKad. Those who wish to apply for a replacement may do so according to JPN procedures. Applicants are encouraged to make an appointment beforehand at www.mytemujanji.jpn.gov.my to facilitate counter transactions.

Members of the public need not worry that the introduction of the New Generation MyKad will cause government assistance or subsidies to stop. JPN continues to work with ministries and relevant agencies to ensure the continuity of services and assistance for eligible recipients. Information on application procedures, locations, fees and the implementation of the New Generation MyKad is available through official JPN channels.

A person who has obtained an identity card for the first time at the age of 12 is required to change his/her identity card again upon reaching the age of 18.

If the conversion is made within the age period of 18 to 25 years, there are no fines.

Applicants must be present at any nearby NRD office to apply for a late check of identity card.

The applicant and the organizer must be present together for the interview by bringing the following documents:

• Birth Certificate/Adoption Certificate/ Form W
• Entry Permit/Citizen Status Verification
• Organizer Identity Card

You are eligible to apply for a Permanent Resident identity card (Red).

Documents needed

• Entry permit
• Passport
• Copies of related documents

The application fee is RM40.00 and the application can only be made at the Putrajaya NRD or the State NRD Headquarters.

If the chip damage is not due to negligence and occurs within one year from the date of card submission, replacement is provided free of charge.

If more than one year, a fee of RM10.00 is charged.

Identity card loss fee is charged based on the amount of loss. Please refer to the official NRD payment schedule.

MyKad can be completed within 30 minutes for applicants who choose collection at the NRD Headquarters or offices that have distributed printing machines.

Completion period:

• 5 working days in Peninsular Malaysia
• 7 working days in Sabah, Sarawak and Labuan

This period only involves unproblematic applications.

No change of address on the identity card chip without the issuance of a replacement card.

Yes. NRD accepts electronic payments via:

• Credit Card
• Debit Card
• MEPs

e-Enquiry (SISPAA NRD):

https://jpn.spab.gov.my/eApps/system/index.do

Customer Service Officer
Tel: 03-80008000
Fax: 03-88808288
Email:

pro@jpn.gov.my

You can attend any nearby NRD office to apply for a printout of the contents of an identity card chip that has fingerprint problems.

You must attend the nearest NRD office with a police report stating the reason for the loss of the identity card.

Appointment requests can be made via the link:

https://mytemujanji.jpn.gov.my/